# What does a "free consultation" really mean? Answering the questions few people dare to ask. "Free consultation" is a phrase we hear so often that it has started to lose its meaning. Many people avoid booking one, worried it really means a hard sell or hidden commitments. Here is exactly how it works with us – so you know what to expect. ## What happens when you book a consultation? ### 1. A conversation about your needs Our specialist asks about your home, your situation and your wishes – nothing is pushed on you, and you are free to ask anything you want to know. ### 2. A first look at the options Based on that conversation you get a general picture of which solutions could suit you – both technically and in terms of price. ### 3. No obligations A consultation does not mean you are obliged to place an order. You receive information and are free to continue, compare other offers, or simply keep the information for later when the time is right. ## What does accurate measuring look like? ### How long does it take? Depending on the number of windows or doors, the process usually takes from 30 minutes up to several hours for larger projects. ### What do you need to prepare? Nothing special – it is enough if access to the windows and doors is not blocked by furniture or other items. ### Do the measurements change later? The measurements taken on site are the basis of your final offer – they are accurate and are not "adjusted" later at your expense. ## Why we work this way We believe a decision about new windows or doors should be considered carefully and never rushed. That is why the consultation and measuring are designed to give you all the information you need without pressure – so you decide when you are ready, not sooner. ## What happens after measuring? You receive a detailed, transparent offer with a specific price, specification and lead time. The offer is valid for a set period so you have time to review it calmly, including comparing it with other solutions if that matters to you. ## Related articles What to check in an offer → Window ordering guide → Window replacement step by step → ## Still have questions about the process? Get in touch – we are happy to answer anything you want to know before you decide. Book a consultation